Terri Herr, Rhinebeck NY
Lowe's Customer Care Incident Notification Tuesday April 25th, 2017 at
2:19 PM Store 524 Lowe's of Ulster Independent Contractor Compliment
Independent Contractor Name: Hearth n Home NY LLC - Douglas Hysell compliment details:
"He was timely, responded to all questions and needs. If the customer had a problem he came back out to their home, even if it was on his own time, and was very knowledgeable. Every night after he finished he cleaned up after himself, and was very respectful of the family and home he was working in. Please be sure to recognize those involved for a job well done."
Hans and Debbie Vought - Saugerties, NY
"We recently had our kitchen redone by Douglas and we couldn't be happier with how it came out. From the beginning, Douglas was easy to work with. He kept us up-to-date on his daily progress and readily answered questions as they came up. Our home was treated with respect, as he was meticulous about keeping his work area separated and cleaned up after himself before he left each day. He was extremely reliable and showed up when he said he was going to show up. He even put in some extra weekend hours to be sure our project was kept on schedule. When we were having trouble making decisions about color or design, we found his advice invaluable. Due to his many years of experience, he has so much to offer. We can not say enough good things about Douglas and his work. We would not hesitate to highly recommend him and use him for any future projects."
K. Mae Copham - New Paltz, NY
"I've used Hearth n Home NY for all of my contracting needs on multiple properties for about 5 years. So far, they've been able to fix everything! Not to mention the beautiful bathroom they just installed in my studio - love it! For the quality of work, the prices are also very reasonable. I'm also very happy with their affiliated business - No Ordinary Chick, where I get fantastic aromatherapy products for my home and myself. Thanks for all you do, Hearth N Home NY!"
"Wow! We are in love with our new bathroom. Beautiful work!"
Shari Levine - Woodstock, NY
"Thank you! My bedroom looks great! The paint over looks so seamless.. and it all feels so fresh! I couldn't tell where your painting started and ended. Thank you for all the attention to detail!!"
Carol-Lee R. Wojciehowski - Kingston, NY
Thank you so very much for all the work you accomplished at my home last Wednesday, Thursday, and Friday, with a special recognition in 'making right' my Blanco sink! The sink was in and of itself, a heartache that I carried until you came along for 'the fix!' I am very pleased to have had you 'fix' the sink and my 'heart!'
I am also very pleased with all the 'other fixers' you brought to completion.
Shortly with the fall season upon us, the garden will be at rest and will give way for me to reflect and imagine my flower garden expansion. May God Bless!
Sincerely yours, Carol-Lee R. Wojciehowski "
Jane Schwartz - Craryville, NY
"Hearth n Home NY LLC bailed me out - literally! It was the day after the big, weekend rain storm. The water level in my cellar was at 8 inches and rising fast. My new oil burner was about to be submerged. HELP! Douglas showed up at my house, pumped out my cellar, and installed a sump pump for me so this would never happen again. While he was down in the cellar, he noticed 2 of my lolly support columns were rotten (one of which was directly under my brand new refrigerator in the kitchen) - he showed up the next day and replaced them. Douglas then walked around my whole foundation, showed me where the water was coming in, and how to fix it. Talk about proactive!"
Jack Hayes - Gardiner, NY
"Dear Mr. Hysell,
I just wanted to take this opportunity to thank you for bringing the Town’s dog kennel up to the required standards. The volunteer work that you did has not gone unnoticed and I wanted to personally thank you. It is people like you that make the Town of Gardiner a better place to live.
Sincerely, Jack Hayes, Supervisor and the Town Board"
Gregory A. Horowitz & Amy L. Bloch, M.D. - Mamaroneck, NY
"Mr. Hysell has been working on a major renovation and addition to our home for the past four months. Over that time, we have had ample opportunity to see him in action. We can state without reservation that Mr. Hysell is an extraordinarily talented craftsman and general contractor who has at all times preformed with the highest level of responsibility and integrity.
Mr. Hysell shows up at the work site everyday before 8:00 a.m., personally supervises a well-chosen crew of workers, and performs much of the work himself with the highest level of skill. Indeed, he has performed miracles in overcoming problems posed by the substandard work done by prior owners of our house. We have worked with a number of other contractors in the past, and Mr. Hysell ranks as the very best."